Why do I have a soap card with no zoom?

[Kisliu]

Why do I have a soap card with no zoom?
When the card is deleted normally

I'm from Russia, so if you don't understand what I wrote, I'm sorry

https://i.imgur.com/W6L3bQ5.png
https://i.imgur.com/VzglipT.png

Для русских, когда карта не зазумлена, то она мыльная, а когда она в зуме,то она нормальная