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Freshly installed game crashes upon loading story mode



  • Going back 2-3 months ago, I had at most 3 gb worth of mods installed and I decided to uninstall the game since I ran out of space at the time. Last week I decided to reinstall it and started the game but it crashed few mins after loading up story mode. No any weird error messages -- the game just full on closed and went back to my desktop.

    First thing I thought was definitely the mods folder I kept must have been outdated but I couldn't be bothered so I just deleted the entire mod folder and restarted the game but it didn't work. So I uninstalled, reinstalled, then verify integrity of game files via steam and finally restarted the game - still not working.

    I tried finding some fixes, and downloaded mods that could possibly fix the issue like Heap Limit Adjuster, Gameconfig, Packfile Limit Adjuster, Script Hook V, and Community Script Hook V .NET.

    I don't know what necessary information to provide but here goes: I have Microsoft Visual C++ 2005, 2008, 2010 (x64, x86), 2012 (x64, x86), 2013 (x64, x86), 2015-2019 (x64, x86), and my DirectX is up to date which version 12. I already updated my graphics card as well.

    My PC:
    Processor: AMD Ryzen 3 3200G with Radeon Vega Graphics, 3.60 GHz
    Installed RAM: 8.00 GB (5.95 GB usable)

    If I'm missing any necessary information, please let me know and I'll do my best to answer.



  • @sc4recr0w When you reinstalled, did the game load without mods?
    If it's not a mod problem, it could be a corrupt saved game file? Did you try starting with a completely new game?
    And you mentioned running out of space before, do you have sufficient space now? Windows can act funny when you are in the red with respect to HDD space.
    You might find something to help in this thread:
    https://forums.gta5-mods.com/topic/34227/troubleshooting-issues-such-as-my-addon-won-t-run-my-game-crashes/



  • @JohnFromGWN Hi, I checked your post before posting my own btw so sorry if I missed something in it.

    My game in a complete vanilla mode as you call it never worked. The very first time I installed the game in 3 months, my mods folder was still inside my GTA main directory, so the very first time I started the game and it didn't work I immediately thought the mods folder was main culprit so I just deleted the entire thing. I restarted the game but it still does the same thing.

    So I thought of just reinstalling the game. After that, I did the verify integrity of game files and started the game - nothing.

    I also thought it might be a corrupt saved game file, but I never knew how to start completely new? So I just deleted my save files in my documents and restarted the game but it still didn't work probably because of cloud save and I don't know how to completely disable cloud save.

    I still think the saved game file might be the cause because I might have missed a thing or two when it comes to the file structures when modding 3 months ago.

    My HDD space was indeed in red so I deleted some stuffs to be on the blue side again but it still didn't work.

    My system definitely meets the min requirements and I've recently updated my graphics card.



  • @sc4recr0w To delete cloud saves, I don't know if there is a setting. This is how I did it.
    Go to Documents\Rockstar Games\GTA V\Profiles
    And then go into your own profile folder.
    In there you will see a file called cloudsavedata.dat. Back it up (optional) and then delete this file. When you restart the game it will prompt use to use the cloud or not. Say no. In the same folder delete (backup if you want) all saved games. Normally, if the game loads correctly, you can choose to start a new game - but in your case it doesn't load period so that's not an option.

    The only thing I can suggest at this point is that you do manual deletions after the uninstall because a reinstall will not delete existing folders or files from mods or other non GTA sources- in other words you could have left over files.

    In passing, I'm not a fan of reinstalling because it rarely solves any problems. I do believe in verify integrity however.

    Do you have the file dinput8.dll in your installation folder, the one with GTA5.exe? If so delete that file. That's all you need to do to stop mods from running. Then try to run the game again and let us know if it worked. We can worry about the Mod folder structure once the game starts properly.



  • @sc4recr0w You can disable Cloud Saves via the R* Launcher or through the in-game Social Club thing.

    For the R* Launcher -> Go to Settings > Grand Theft Auto V > Untick Enable cloud saves.

    In-game Social Club -> Press home on keyboard or RB + Select with controller, Click on the cog icon > Settings > Game Settings > Toggle enabled to disabled.



  • @WGotch07 Thanks. I still think he should delete the file as it might be corrupt.



  • @JohnFromGWN So it turns out I deleted the wrong folder in my documents before that's why my cloud save, which is in a different folder, is still there.

    As you've instructed, I deleted the cloudsavedata.dat and when I started the game it asked if I want to enable cloud save so I chose not right now. Just to be completely safe, I did what @WGotch07 said about disabling cloud save in-game and to my relief... it was a success. I don't mind starting the game anew at all so long as I could play it again.

    Thank you both @JohnFromGWN and @WGotch07! Cheers!



  • @sc4recr0w im glad you fixed it and thank you for confirming both the issue and the fix


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