Problem with loading screen

[Animale]

hi guys, i'm having a problem with the nio gta5, i launch the game, i start the story mode, load the loading screen ........... and stop, keep loading indefinitely, out of curiosity i let go for two hours but the loading screen remained and the game would not start.
I sent a report to rockstargames but they still don't reply after 72 hours.
I tried to uninstall and reinstall both the game and the social club but nothing done.
Has anyone ever had a similar problem?
Thanks so much in advance guys, I really appreciate it

[Animale]

Guys I haven't solved the problem yet, but Rockstar Games sent me this answer, post it in case it's useful to someone in my situation:

Step 1: Disable Windows Defender Antivirus and Firewall.
Step 2: Delete the Social Club folder from Documents> Rockstar Games
Step 3: Delete the "Hosts" file from C: \ Windows \ System32 \ drivers \ etc.
Step 4: Change DNS settings to Google DNS by following these steps:

1. Go to Start> open Control Panel.
2. Click on "Network and Sharing Center".
3. Click on "Change network card settings".
4. Open the connection properties. Click on the current Wi-Fi connection, then click on "Change this connection settings" at the top of the window.
5. Click on "Internet Protocol Version 4 (TCP / IPv4)".
6. Click Properties. You will find this button below the box. This opens a new window.
7. Check the "Use the following DNS server" box.
8. Enter a new DNS address in each of the boxes.
9. Type 8.8.8.8 in the "Preferred DNS Server" text box.
10. Type 8.8.4.4 in the "Alternate DNS Server" text box.
11. Click on "OK"
12. Click on Internet Protocol version 6 (TCP / IPv6).
13. Click Properties. You will find this button below the box. This opens a new window.
14. Check the "Use the following DNS server" box.
15. Enter a new DNS address in each of the boxes.
16. Type 2001: 4860: 4860 :: 8888 in the "Preferred DNS Server" text box.
17. Type 2001: 4860: 4860 :: 8844 in the "Alternate DNS Server" text box.
18. Click on "OK" and close.
19. Restart the modem / router and the system as well.

[eric78]

If its modded then more likely its mod what is causing infinite loading bug,can you post mod list and are you using as well ENB?

[Animale]

I no longer have any mods inserted now, I have deleted and reinstalled both the game and the launcher, and it still gives me the message "unable to establish a connection", and it gets stuck on this screen. Anyway, thank you for the answer 😊👍